FAQs
The watch receives calls once the SIM is inserted and does not require any application
The watch receives calls once the SIM is inserted and does not require any application
1- What is the communication distance of the watch?
You can call the watch from anywhere in the world Because it contains a mobile SIM card
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2- Does the watch need a mobile SIM card?
What distinguishes the watch is the presence of the chip
So you can contact her from anywhere and know the location of your son or daughter
There is no loss after an hour, call me
You must have a prepaid mobile SIM card with a special number And data
3- Is a data SIM card enough?
The data chip is absolutely not suitable , as the main purpose is communication and calling.
4- Are there cheap prepaid mobile SIM cards?
Telecommunications company offers continue, some of which reach only 35 riyals (for the first time purchase), which is better than Goi or Virgin
5- Do you receive voice or written messages?
no. So as not to be banned from schools
7- Do I have to charge the SIM card monthly?
no. If you do not want to use the application , the chip continues to receive communications for 3 months without charging the chip. Before the end of the 3 months, you can charge it for the lowest possible amount and it will last for another 3 months.
8- The battery runs out quickly?
very very important
Use a new STC prepaid SIM card with a special number for 1GB data only
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To ensure the safety of the battery
Charge it for 3 hours
⌚Take out the chip⌚
Then leave it running for at least 12 hours
Then see the result
Do not use an old chip
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Firstly:
Drag the watch screen down
Make sure that the communication towers are stable and do not fluctuate (weaken then strengthen)
Because the fluctuation consumes the battery quickly
Second: Use a new SIM card from a strong telecommunications company in your area
Very important, use a new SIM card
Do not use an old chip
Video to install the application
https://youtu.be/dimUPowxeV8?feature=shared
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The watch's default settings are that the frequency of determining the location is every 10 minutes and this drains the battery
Third: Choose sleep mode at the pace of determining the location
Fourth: Turn on LBS in the application
And God willing, the battery will last a long time
9- Do you need big data?
no. Its data consumption is very low, a quarter of a gigabyte is enough per month. (If you only use the application)
11- What is the return policy?
Please see the return policy on the store website nadnee.com
13- Is there a warranty on the watch?
Yes, a one-year warranty - and it does not include malfunctions resulting from misuse
15 - I installed the SIM card and the communication towers did not appear on the screen. What is the solution?
It is very important to install the SIM card with the clock turned off
Restart the watch after installing the chip
16- How to operate the watch?
To turn on the clock press the side button 5 seconds
To stop the clock press the side button for 15 seconds
